Refund policy
Damaged Items
Inspect your order as soon as it arrives!!! If there are any questions, contact us immediately. If a package and its contents are damaged, notify Eddy & Dave's Garage and the carrier. In the case of damaged items, please retain the damaged item and packaging until notified by the carrier or otherwise, as the carrier may want to inspect the package, but this is at the discretion of the carrier. Once the carrier notifies us, a replacement item can be sent out. If damage claims are not reported immediately, we are unable to honor any claims, so notify us immediately.
Returns
All items must be returned in their original packaging, in unused condition accompanied with a copy of the original invoice in order to receive a refund. Some special order items may require a restocking fee, orders for special upholstery combinations are non-returnable. Please check with your sales person for details. To return an item, call 714-231-4772 to request a Return Merchandise Authorization (RMA). We cannot accept returned merchandise without an RMA. Returns must be received within 30 days of the RMA issue date. Items received after 30 days may be subject to a restocking fee or returned to the customer. Refunds will be made to the original credit card used for the original purchase, or in the case of non-credit card orders a check will be issued. Alternatively, store credit can be requested to use for future purchases.
Please return item/s to:
Eddy & Dave's Garage
ATTN: RMA # (number provided by customer service)
800 W. Barkley Ave., Unit "N", Orange, California, 92868 USA.
For walk-in customers, returns must be made within 30 days of the original purchase, items must be in their original packaging, in unused condition and accompanied with the original invoice. For items sent incorrectly, we will also refund your return shipping to the value of the cost of regular shipping by US Mail. Please note: Third party shippers (for example UPS Store, FedEx Kinko's, Mailbox Etc) add charges to normal shipping costs. Eddy & Dave's Garage does not reimburse these charges or for special services (Next Day etc).
Please do not return any items via COD — our shipping department cannot accept COD returns.